Frequently Asked Questions

Why should your company choose FCI?

With our specialized, experienced staff and selective partnering, FCI will provide you with the expertise you need to effectively implement and customize applications, manage projects, analyze systems and train users. Minimal staff is cross-trained to best fit industry needs for a cost effective solid technical solution.

What business software and utilities does FCI specialize in?

We specialize in JD Edwards software, World and One World, ShowCase development support and training, as well as Business Process Mapping Development and Training. We also maintain a high level of expertise utilizing AS/400 Utilities, DFU, Query, Data Base Utility (DBU), Hawkeye and other third party software products

Can FCI help us with our E-commerce needs?

FCI is partnered with some of the largest corporations, offering E-commerce and Oracle solutions. We can show you how to take advantage of latest E-commerce technology to get your business on-line.

What PC tools and applications can FCI assist us with?

Our staff has a broad background and knowledge in Microsoft Excel, Word, Access, Outlook, Exchange, PowerPoint, and Project as well as Visio and QuickBooks. Web page development software includes Front Page and Dreamweaver. Operating systems include Windows 95/98/NT.

Can FCI help us normalize our technical and user documentation?

We will take all of your existing documentation or create new documentation and put it all in one standard format. Then we will bundle it up and present a completely documented system, technical and user, for delivery to your end users and technical support group. This can take the effort out of having to train new employees. You will receive a complete hard copy as well as a CD copy for backup and portability.

How can FCI enhance our web page?

FCI is partnered with one of the finest, state-of-the art graphics and web developing companies around to give your page an exceptional look and unique presence on the Internet.

Can FCI provide remote and on-site service?

Sure we can. We can dial into your systems using Rumba or Client Access or via the Internet. We have found it to be the most cost effective way for customers to do business, with on-site visits as needed.